 | | MADISON LUTHERAN HOME HOSPITALITY
When you hear the phrase "hospitality industry" most people think of hotels, resorts, restaurants, tourism, and similar businesses. At Madison Lutheran Home, our Mission, Vision and Values are designed to offer our customers a "hospitable" reception and services. Madison Lutheran Home's Mission, Vision and Values are as follows.
MISSION STATEMENT
"Madison Lutheran Home, which includes the Madison Hospital, Lac qui Parle Clinic
and subsidiaries, exists as a non-profit Christian organization called by God to affirm the
worth of all people, to provide health care, residential and community service in a
competent and caring manner."
VISION
"To provide health care services that exceed our customer's expectations."
VALUES
"We place those we serve first."
"Everyone at MLH is an equally important member of our team."
"Each of us is personally responsible for continually finding ways to improve."
"We practice the Golden Rule."
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At Madison Lutheran Home, we know our patients, residents and tenants have a choice of where they receive their health care and/or housing. If we do not provide hospitality and strive to exceed customer expectations we will lose that customer. Madison Lutheran Home has been and will continue to be successful as long as we remember to strive to fulfill our Mission, Vision and Values.
I wish to thank the people in and around Madison for the confidence and support you have shown Madison Lutheran Home over the years.
Cordially,
Scott Larson
Chief Executive Officer
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Therese Fernholz
Licensed Social Worker |
Jessie Berckes
RN, Director of Nursing
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Chaplain David Hall
Pastoral Care |
SOCIAL WORKERS: Reaching Out,Touching
Lives
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Social Workers are usually the first
contacts families make when they are inquiring about admission to the
nursing home. These professionals help families work out the details,
coordinate with physicians, make financial arrangements, and deal with a vast
amount of information Therese Fernholz and Hope Beachem both long term
employees have helped many families to decide what would be best for their
relative in need of nursing home care. |
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Jill Wittnebel, LSW serves as the Social Worker for the
Swing Bed program at the Madison Hospital. The swing bed program is used when a
patient needs skilled care, such as rehabilitation prior to discharge. Jill is
the Social Worker for the Hospice program for hospital and nursing home
patients.
Social Workers are advocates for residents and patients
and their families, looking out for their best interests in the maze of health
rules and regulations.
These Social Workers demonstrate the vision of the
hospital and nursing home "to provide health care services that exceed our
customer's expectations." Call them at 320-598-7536 for more information.
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The Dietary Department at the Madison
Lutheran Home serves meals to Madison Hospital patients, Madison Lutheran Home
residents, Hilltop Residence Assisted Living tenants, and the Meals on Wheels
clients throughout Madison. The kitchen can accommodate a variety of physician
prescribed diets. |
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The Madison Lutheran Home Activity Department
staff recognizes that therapeutic and leisure activities are important for
residential living in the nursing home setting. The daily schedule includes a
variety of opportunities to socialize, enjoy musical entertainment, discuss
current events, and participate in the ever popular bingo games. Volunteers of
all ages from area churches and community organizations assist in special
events and weekly activities as well, adding a welcome dimension to daily life
for residents. |
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Hospice
Hospice is a concept
of caring for a person in the last stages of a terminal illness. At the nursing
home this means a resident and their family has access to the hospice team to
provide physical, psychological, emotional, and social and spiritual support.
This includes nurses, physicians, social workers, clergy, and volunteers.
Hospice services help the individual and their family remain in control of the
care that is given. The Hospice staff continue to provide support to the family
during the entire bereavement process.
Jessie Berckes,
RN, Director of Nursing at Madison Lutheran Home
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Jessie Berckes, RN, Director of
Nursing at Madison Lutheran Home is dedicated to the care of the residents at
the nursing home. She has a Bachelor of Science Degree in Nursing from South
Dakota State University and 11 years experience in the long term care field in
various supervisory capacities. "We strive to give Madison Lutheran Home
residents the best care possible. Members of the nursing staff are
conscientious about their work and embody the spirit of care giving. Thirty
five members of the nursing department have 10 years or more experience in
caring for the elderly. I think that speaks well for their dedication and
loyalty towards our mission of service." |
RESPITE CARE and DAY CARE: A TIME AWAY
FOR CAREGIVERS
We pride ourselves on treating each resident as
someone who is special to us. That is the message we aspire to convey to the
residents, families, and visitors to Madison Lutheran Home. The respite and day
care programs are customer support programs offered by the Madison Lutheran
Home to alleviate the strain of continual care of an individuals or individuals
by family members. It is a temporary solution to the question of "who will care
for "Mom" while I am gone?" Family members who are the primary caregivers for a
frail adult may need a break from care giving to have time away for themselves,
to get other matters taken care of, or have a welcome rest.
We are a
service organization. The hospitality of the Madison Lutheran Home is available
on a flexible basis. Respite care programs includes meals, leisure activities,
medication supervision or administration, an assigned room, and health care as
needed for overnight stays. A respite resident must have a recent physical exam
with a doctor prior to admission and generally stays less than 14 days. Adult
day care is set up much the same way but without overnight stays. Respite or
day care is often recommended by the health care practitioner to maintain the
health of the sometimes exhausted caregiver. Both offer socialization
opportunities for the adult with physical or cognitive impairments.
For more information regarding respite care, please contact either Therese
Fernholz, LSW, Hope Beachem, LSW, or Jessie Berckes, DON, at the Madison
Lutheran Home, 320-598-7536. |
